American Islamic College agrees to the NC-SARA Complaint Policy and provides the following recommendation.

If a student has an academic-related grievance, then the student must submit a written complaint to the Vice President for Academic Affairs. If a student has a general complaint, then the student must submit a written complaint to the Student Support Services Coordinator.

For the Student Grievance Policy of a non-academic nature, please consult the Student Handbook under “Reporting General Complaints.”

For the Policy on Grade Appeal or Change of Grade, please consult the College Catalog under “Change of Grade” and “Grade Appeal Process.”

Should a complaint go unresolved, then the complaint may be appealed to the student’s home state through its SARA Portal Entity within two-years of the incident.

The State Portal will investigate, resolving the matter in 60-90 days.

Complaint activity will be published by NC-SARA online.

For more information, please visit: www.nc-sara.org/student-complaints

You may also find it on the AIC website at aicusa.edu/student-life/complaint-policy-and-procedures.