Technical support is offered to students needing assistance with AIC computers, printing or making copies, internet, email, and Populi. These services are for academic purposes only. For hours of operation related to technical support, please see the Office of Student Services, as hours may adjust from semester-to-semester. The IT personnel can also be reached via email at it@aicusa.edu. If the problem is beyond the scope of the IT Office, then the office will advise the student accordingly.

Students must pay a technology fee of $50 at the beginning of each semester.

Usage of Computers and Technology

Computers and technological resources are owned by American Islamic College and are made available to AIC students, faculty, and staff for academic purposes (i.e. faculty and student research, class assignments, etc.). Any illegal, unethical, or violation of policy may result in disciplinary action. Each user is responsible for the saving and storing of their own files on their own personal USB drive or via email. AIC’s computer hard drives are routinely cleared; AIC is not responsible or liable for any stored or deleted files. Each user is responsible for keeping their Populi account secure. AIC is not liable for any security breach of their campus account. Users must not give their passwords out, they should change their passwords regularly, and they should log-out from public computers. Use of the electronic media provided by the AIC is a privilege that offers a wealth of information and resources for research. Where it is available, this resource is offered to staff, students, and other patrons at no cost. In order to maintain the privilege, users agree to learn and comply with all of the provisions of this policy. Users must abide by AIC and legal policies concerning student conduct, plagiarism, copyright laws, academic dishonesty, discrimination, harassment, and theft. Any abuse of these resources should be reported to the IT Office at it@aicusa.edu.